Returns depend on product condition: unused systems in original packaging receive a full refund, used non-defective systems incur a 50% restocking fee, and defective products are eligible for a replacement or full refund. Return shipping is usually the customer’s responsibility unless the issue is due to a manufacturer defect or company error. To start a return, email support@ifilters.com with your order number; returns should be sent to:
iFilters Receiving Dept.
5015 Hallmark Pkwy
San Bernardino, CA 92407